If you haven't noticed, the upgrades and improvements to the website have been dominating the national news.
I'm sure you have seen the new government commercials advertising this WONDERFUL website now as if nothing is wrong or has ever been wrong.
It's the beginning of the holiday season and everything is bright and cheery and full of hope.
I know today will be our "lucky day."
Is the site now free of those “glitches” that kept so many from being able to sign up?
I am so full of holiday spirit that I couldn't sleep waiting for morning to arrive to begin (and hopefully complete after 10 other miserable failed attempts) my journey of healthcare bliss.
So I jumped up at 7:00AM and logged on only to find the opening screen informing me that that there are "a lot of other visitors on the site right now."
Crap, I thought everyone else would be cyber-shopping since it is "Cyber Monday" after all.
I waited 10 minutes hoping there would be room for me to "have a good experience" but nothing happened.
I know, I'll try again next hour so let's see if there are any news stories updating the progress of this site.
Healthcare.gov Progress and Performance Report
Here's the shortened version of the highlights of the report:
Today, Jeff Zients offered an operational progress report on our work to improve HealthCare.gov over the past five weeks.
In Jeff’s own words: “The bottom line- HealthCare.gov on December 1st is night and
day from where it was on October 1st.”
In other words, this site was such a disaster (enter your own derogatory adjective here) on October 1st when it was launched, that any improvements would seem exceptional.
Here's Jeff's conclusions on where he is at with the website:
"As the metrics detailed in this report reveal, dramatic progress has been made on improving HealthCare.gov.
There is more work to be done to continue to improve and enhance the website and continue to improve the consumer experience in the weeks and months ahead.
The new management system and instrumentation have helped improve site stability, lower the error rating below 1%,
increase capacity to allow 50,000 concurrent users to simultaneously use the site and will help drive continuous improvement on the site.
While we strive to innovate and improve our outreach and systems for reaching consumers, we believe we have met the goal of having a system that will work smoothly for the vast majority of users"
So why can't I get anywhere on the site today?
Since they have removed the poor pseudo-hispanic looking Splash Page Stock Photo Girl I believe this picture of President Obama is the perfect replacement model.
I tried to get on the site again an hour later with the same results....no results !!!
And then, an hour later I tried for the 3rd time.
Again, I am told that toooo many people are on the website.
Is it just me or is there no real significant performance change to the website?
By now, I know you folks are probably tired of me trying to make some progress on the website and reporting back to you with a constant stream of negative and unfortunate results.
I remember back in October, when I first attempted to inspect this new website, everyone was excited to find out what it had to offer and what great benefit programs were available to the average, middle aged citizen of the United states like you and I.
I was getting tons of comments mainly in the form of encouraging statements bidding "Go Jay Go" and "Help us find the way to insurance heaven."
Now we are just swimming in a cesspool of repetitive failure with minimal progress.
Hey, don't shoot the delivery boy......it's not my website.
But I did find one interesting update to the website today.
So I click on the option "Browse health plans available in your area."
After entering more of our favorite "personal" information I am taken to a new page with what appears to be the new healthcare programs that are available in the state of Arizona.
And the best part is that there are 111 different health plans to choose from.
And the worst part is that there are 111 different health plans to choose from.
It looks like the fine folks of Arizona can choose a plan to fit their financial and health needs that range from $323 to $787 per month.
Or at least those that are 57 years old and live in Maricopa County.
If you live in Apache County and are 35 years old you only have 35 healthcare plans to choose from.
Strangely enough, if you live in Northwest Artic County in the great state of Alaska and you are 64 years of age you are lucky enough to have 35 healthcare plans to choose from as well.
I wonder what Northwest Artic County (which is basically as far north as you can go in the United States) that covers 40,762 square miles and has a population of 7,810 people has in common with Apache County, Arizona in the beautiful Northeastern corner of the state have in common?
You know what..................rather than bore you with the gory details, I will dig in a little deeper into this available information to see if anything makes sense and if there is anything you need to know about and I'll report back to you tomorrow.
Stay tuned because we may be on to something.
Thanks for joining me....................................................................